Shipping policy

Dispatch Location:
Products are shipped from Hong Kong to the delivery address provided by the buyer at the time of order placement.

Processing Time:
Orders are typically dispatched within 3 business days, Monday through Friday, provided the item is in stock.

Tracking Information:
After checkout, a tracking number will be emailed to the buyer. This tracking number lets the buyer monitor the parcel's journey from dispatch to delivery.

Customs and Import Duties:
KLDSCOPE is not liable for any import or customs duties that may be incurred upon receiving a shipment. These costs are the responsibility of the buyer.

Reshipping Policy:
If the initial delivery fails due to the recipient’s error (e.g., wrong address, unavailability), KLDSCOPE reserves the right to charge you a handling fee to cover return shipping and administrative costs; also, a reshipping fee will apply for reprocessing and redelivery. 

Customer Support:
For any further shipping information or assistance, please get in touch with our customer support team at info@klds.co

Porch Piracy:

We are not responsible for packages lost or stolen after they are marked as ‘delivered’ by the courier.