At KLDSCOPE, we strive to ensure your satisfaction with every purchase. While we do not offer refunds or accept returns for cancellation, we are pleased to offer a one-time exchange for eligible items, subject to the following conditions.

Eligibility for Exchange

•Items must be returned within 14 days from the date your order was delivered.

•Items must be unused, in their original condition, with all tags attached, and in their original packaging (e.g., product box or bag as provided).

•Exchanges are limited to a different size of the same product, subject to availability.

•Sale or discounted items are not eligible for exchange.

Exchange Process

1.Contact our Customer Service team at info@klds.co to initiate an exchange and confirm eligibility.

2.Ship the item to the address provided by our team, using a trackable shipping method. Customers are responsible for all shipping costs, including return shipping and delivery of the replacement item.

3.Provide proof of delivery (e.g., a tracking number or shipping receipt) to info@klds.co to confirm the item has been sent. Exchanges will not be processed until proof of delivery is received.

4.Once we receive and inspect your item, we will verify it meets our exchange conditions. Please allow up to 3 business days for in-stock items to be processed and shipped after inspection.

Non-Eligible Items

•Items that are used, damaged, or missing tags or original packaging will not be accepted for exchange.

•Non-eligible items will be returned to the customer in the condition received, at the customer’s expense.

One-Time Exchange Limit

•Each item may be exchanged only once. Replacement items are not eligible for further exchanges or store credit.

For questions or assistance, please reach out to our Customer Service team at info@klds.co. We’re here to help!